Frequently Asked Questions

Before Arrival

Q: Do I need a visa to come to Thailand for medical treatment?

A: Depending on your country of origin, a visa may be required. Please check with your nearest consulate for more details.

Q: Can Ratchaphruek Hospital assist with visa applications?

A: While we cannot directly process visa applications, we can provide an invitation letter confirming your appointment.

Q: How do I make an appointment at Ratchaphruek Hospital?

A: You can fill out an online appointment form on our website.

Q: What type of international health insurance does Ratchaphruek Hospital accept?

A: We work with many international providers. Please contact your insurer to confirm coverage.

Q: What kind of information is needed for insurance?

A: You may need to provide the following details:

Q: Can the hospital accept patients without health insurance?

A: Yes, we welcome all patients and offer self-payment options. Please contact us for more information.

Q: What forms of payment does the hospital accept?

A: We accept cash, credit/debit cards, and bank transfers in Thai Baht.

Q: What options does the hospital provide to help manage payment?

A: We offer payment plans, transparent pricing, and assistance programs to ease financial concerns.

Q: Does the hospital offer accommodation for patients' families?

A: Yes, we offer accommodation for families, and have partnerships with nearby hotels.

Q: Are there any short trips for families while I receive treatment?

A: Yes, we can help organize excursions. Khon Kaen offers many attractions, including temples, parks, and local markets.

Q: What follow-up care is available after returning home?

A: We recommend scheduling follow-ups with your local healthcare provider, but remote consultations are also available.

Q: Can Ratchaphruek Hospital provide medical reports in English?

A: Yes, we can provide medical reports and discharge summaries in English upon request.